Staff have the right to work free from any threat or fear of verbal abuse or physical violence.
The NHS nationally has agreed a Zero Tolerance Policy. If any patient is abusive or violent towards any member of staff or any other persons on the practice premises, the practice will call the security to remove the patient off the premise.
The Practice reserves the right to call the Police and to press charges.
The Practice reserves the right to have the patient removed from our list without further notification.